Shipping Policy

All orders are processed and shipped via the United States Postal Service (USPS). Please allow 3–14 business days for order processing and shipment, depending on order volume, international shipping conditions, customs inspections, and applicable import regulations. Please note that processing and shipping timelines may vary.

Estimated Delivery Times

  • Domestic Orders: Delivery times may vary depending on the destination and USPS service.

  • International Orders: Delivery times may vary depending on the destination country, customs clearance, and applicable international shipping policies. Customs inspections and regulatory changes may result in additional delays.

Please note that the timeframes above are estimates and are not guaranteed. We appreciate your patience and understanding as we work to fulfill your orders.

Returned Packages and Reshipment

If a package is returned to us due to an incorrect or incomplete shipping address, an unclaimed package, a vacant address, or other delivery-related issues, customers may be required to pay a new shipping fee before the package can be resent.

Please ensure that your shipping information is accurate and complete at checkout, as orders are shipped to the address provided by the customer.

Shipping Delays

Shipping delays may occur at any time, particularly during the holiday season, when USPS experiences increased parcel volumes. International shipments may also experience delays due to customs inspections, import regulations, and changes in shipping policies.

Packages may take longer than expected to arrive or may be temporarily rerouted while in transit. We kindly ask for your patience and understanding in these circumstances, as delivery timelines are outside our direct control once an order has been shipped.

Lost, Missing, or Damaged Packages

Once an order has been shipped and handed over to USPS, delivery is handled by the postal carrier. Rosey’s Kawaii Shop is not responsible for delays, loss, theft, or damage that occurs during transit. However, we encourage customers to contact USPS directly for assistance with shipping-related issues.

For assistance, please use the following official USPS resources:

Please note that USPS claims for loss or damage are subject to eligibility requirements and applicable filing deadlines. Not all shipments qualify for reimbursement.

Thank you for supporting Rosey’s Kawaii Shop! We appreciate your patience and understanding and are grateful for your continued support.